Cookie Policy

Last updated: January 1, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website operators information about how their sites are being used.

This Cookie Policy explains how OneNext, Inc. ("OneNext," "we," "our," or "us") uses cookies and similar tracking technologies on our website at onenext.us (the "Site") and in our platform Services. By continuing to use our Site, you consent to our use of cookies as described in this policy.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the Site and Services to function properly. They enable core functionality such as security, network management, and account access. These cookies cannot be disabled without significantly affecting how the Site works.

  • Session cookies: Used to maintain your login session and keep you signed in as you navigate through our platform
  • Security cookies: Used to detect and prevent security threats, including CSRF protection tokens and fraud detection signals
  • Load balancing cookies: Used to distribute traffic across our servers to ensure reliable performance

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. They help us improve our Site and Services by identifying which pages are most popular, how users navigate through the site, and where technical issues may be occurring.

  • Analytics cookies: Used to collect statistical information about Site usage, including page views, session duration, and user flows
  • Performance monitoring cookies: Used to track page load times and identify performance bottlenecks
  • Error tracking cookies: Used to identify and report JavaScript errors and other technical issues

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

  • Preference cookies: Used to remember your settings and preferences, such as language selection and display preferences
  • Cookie consent cookie: Used to remember whether you have accepted or declined cookie usage

2.4 Marketing and Targeting Cookies

These cookies are used to track visitors across websites and to display relevant advertisements. We use limited marketing cookies to understand the effectiveness of our marketing campaigns. We do not sell personal data to third-party advertisers.

3. Third-Party Cookies

Some cookies on our Site are placed by third-party services. These include:

  • Analytics providers: We use web analytics services to help analyze how users use the Site. These services may use cookies to collect information in an anonymous form, including the number of visitors to the Site and the pages they visited.
  • Fraud detection services: We use third-party fraud detection services that may set cookies to help identify suspicious activity and protect against fraud.
  • Customer support services: Our customer support chat functionality may use cookies to track support conversations and improve our support quality.

Third-party cookie use is governed by those parties' privacy policies, not this Cookie Policy.

4. Cookie Duration

Cookies we use fall into two duration categories:

  • Session cookies: These cookies expire when you close your browser. They are used to maintain your session during a single visit to the Site.
  • Persistent cookies: These cookies remain on your device for a set period (ranging from 30 days to 2 years) or until you delete them. They are used to remember your preferences and provide personalized experiences across multiple visits.

5. Managing Cookies

You have several options for managing cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find cookie settings in the "Privacy" or "Security" section of your browser settings. Here are instructions for common browsers:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Privacy, search and services > Cookies and site permissions

Please note that disabling cookies may affect your ability to use certain features of our Site and Services. In particular, disabling strictly necessary cookies will prevent you from logging into our platform.

5.2 Our Cookie Consent Tool

When you first visit our Site, we display a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clearing your browser's localStorage data or using your browser's cookie management settings.

6. Local Storage

In addition to cookies, we use browser localStorage to store certain preference information, including your cookie consent choice and notification preferences. LocalStorage data does not expire automatically and is stored on your device until you clear your browser data.

7. Do Not Track

Some browsers include a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Our Site does not currently respond to Do Not Track signals, as there is no industry standard for how to interpret these signals. We encourage you to use the cookie management options described above to control tracking on our Site.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our Site with a revised "Last updated" date. Continued use of our Site after the effective date of any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about our use of cookies, please contact us at:

OneNext, Inc.
101 California St Suite 2400, San Francisco CA 94111
Email: hello@onenext.us